Podcasts
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Trapped Money: How IBM Apptio Helps SLED Agencies Break Free from Legacy IT
In this episode, Bob Carter, VP of Public Sector at Apptio, an IBM Company, joins Triad to discuss why IT financial management is critical for public sector organizations. Bob explains how agencies can answer the question, "Where's the money going, and is it driving value?"—why 85% of IT budgets are trapped in legacy systems, how AI token spend can become a runaway train, and why you already have the data to get started. His core message: don't let imperfection stop you from unlocking the visibility needed to modernize.
September 28, 2026
48 Hours from Total Chaos: The Cybersecurity Conversations Cloudflare Isn’t Afraid of Having
In this episode, Chris O'Rourke, Director of Cloudforce One at Cloudflare, joins Triad to discuss how Cloudflare protects organizations of all sizes—from small towns to federal agencies. He explains why smaller organizations are prime targets, shares real-world cyber stories from his offensive operations background, and highlights Cloudflare's free tiers, incident response retainers, and commitment to transparency. His core message: security is a team sport, and trust and transparency are the foundation of effective protection.
August 26, 2026
You Can’t Do It Alone: Mental Health in Cybersecurity Teams
In this episode, cybersecurity analyst Chelsea Bryan joins Triad to discuss a topic rarely addressed openly: the mental health and wellness of IT and security teams. She shares her personal journey through burnout, the importance of trust and communication during high-stress incidents, and why cybersecurity is a "team sport" that requires human connection. Chelsea also offers practical advice for building community through mentorship, public speaking, and local groups—and reminds us that you can't protect your organization alone.
July 31, 2026
Bringing the Needle in the Haystack to You: How Modern CIOs Manage Complexity
In this episode, Tom Andriola—Field CIO at Dynatrace and former CIO at UC and Philips Healthcare—joins Triad to discuss how modern CIOs are navigating the AI revolution. He shares why strategy is a fluid conversation, not a rigid process, introduces the concept of a "bimodal workforce" (humans + AI agents), and explains how Dynatrace helps organizations move from firefighting to proactive problem-solving. His core message: AI won't take your job—but someone who knows how to use it better than you might.
June 24, 2026
The AI Control Tower: How ServiceNow Is Orchestrating Government’s AI Future
In this episode, Barry Ridgway, Vice President of State and Local Government and Education at ServiceNow, joins Triad to discuss how ServiceNow is evolving from a workflow company into the "AI Control Tower for Government." He shares insights from Knowledge 26, explains how recent acquisitions (ARMIS, VESA, and Moveworks) are helping public sector organizations govern and orchestrate AI across their enterprises, and offers a practical roadmap for meeting agencies where they are—from AI-assisted work to fully autonomous workflows.
June 10, 2026
Predictive vs. Reactive: Modernizing Enterprise Asset Management with IBM Maximo
Can a single platform help public sector organizations manage real estate, maintenance, capital projects, and aging infrastructure—all while doing more with less? In this episode, IBM's Traves Peterson and eCIFM's Greg Ambrose join Triad to explore how IBM Maximo Application Suite delivers exactly that. They discuss the power of consolidating siloed systems, the shift from reactive to predictive maintenance, quick wins for small municipalities, and how AI is already being woven into everyday asset management.
May 26, 2026
Data As Lifeblood: Making AI in BI Work for Your Organization
In this episode, Triad welcomes Craig Colangelo, Senior Solutions Architect at PM Square, to discuss the convergence of analytics and artificial intelligence. Craig explains why tooling matters less than strategy, how natural language chat interfaces are democratizing data access for the 70% of organizations that have traditionally been left out, and why state and local governments may actually benefit from being later adopters. He shares how AI is compressing a century of progress into just a decade—and why the time to get on the bus is now, before it runs you over.
April 20, 2026
4Matix and The Case for ECM Migration Done Right
In this episode, Triad welcomes David Blackburn of 4Matix, a company that has specialized exclusively in ECM data migration since 2001. David explains how organizations often unknowingly lose control of their data through encryption and third-party hosting, sometimes facing unexpected fees just to retrieve their own documents. He shares why neutral, pure-play migration expertise matters, how to avoid the hidden "skeletons" in legacy systems, and why defensible disposition and auditability are critical. Finally, David offers a powerful question for anyone who has been delaying a migration—and makes the case that starting to plan now is always better than waiting.
April 14, 2026
Modulating Your AI Strategy for Long-Term Success
Navigating AI in the public sector feels overwhelming—endless vendor pitches, fragmented solutions, and no clear path forward. In this episode, Triad and ModulAIre break down a better way: a focused, four-week planning engagement that replaces homework and guesswork with interactive workshops and a clear, executable roadmap. Learn how to avoid costly missteps, build a scalable foundation, and move forward with confidence—without wasting time or budget.
March 24, 2026
AI Governance: From Hype to Reality – A Risk-Management Blueprint
This podcast demystifies AI governance by framing it as an extension of classic risk management. Expert Tom Talamantez emphasizes that success starts not with the latest tech, but with foundational steps like clean data and digitized records, and requires mapping every initiative to measurable business and customer KPIs to avoid becoming a statistic in the predicted wave of AI failures.
February 13, 2026
Box and the Future of Trusted AI in the Public Sector
Brett Conrad, from Box, and Triad Technology Partners explore how government agencies are transitioning from AI hype to real-world production in 2026. By leveraging Box’s secure, FedRAMP-authorized platform, the strategy focuses on breaking down data silos to provide the necessary "context" for AI. The discussion highlights a model-neutral approach and the use of pre-built AI agents to help public sector leaders de-risk innovation and scale modernization through manageable, high-impact "micro-efforts."
January 20, 2026
Making Sense of Advanced Technology: Quantum Computing and IBM watsonx in the IBM Innovation Studio
IBM's Harry Munroe explains quantum computing as a new problem-solving paradigm, not just a faster computer. He details how the IBM Innovation Studio acts as a free-thinking educational space, where clients first define their real-world challenges before any tech is discussed. The podcast highlights IBM’s open-access approach to learning and concludes with an exciting look at the imminent "quantum advantage"—the moment quantum computers will provably outperform classical ones.
December 29, 2025
Clarity Across Campus: How Observability Powers Student and Faculty Success
This podcast clarifies how true observability goes beyond simple monitoring to act like a doctor for your IT systems, providing precise diagnoses and solutions. Nate Park from Dynatrace explains why this is critical for educational institutions, where system failures or security breaches can directly impact student trust and enrollment. He highlights how an AI-powered observability platform quickly pinpoints the root cause of complex issues, giving IT teams confidence and protecting the institution's reputation.
November 8, 2025
The Human Side of AI: Lessons for Public Sector Leaders
Modulaire co-CEO Curren Katz discusses her philosophy for responsible AI adoption, emphasizing that success lies in focusing on clear organizational outcomes and the people served, not just the technology. She advocates for building a governed foundation to avoid "AI debt," viewing ethics and governance as an accelerator for innovation and trust, especially in the public and education sectors.
October 22, 2025
How Help Scout Puts Customers First
How Help Scout Puts Customers First This podcast features a conversation with Nicole Roskill, the Director of Partnerships at Help Scout. They discuss the origins of their two-year partnership, rooted in shared values of being small, customer-centric, and “scrappy” businesses. Nicole provides a clear elevator pitch for Help Scout, defining it as a shared inbox solution for managing omni-channel communications that improves team collaboration and service delivery.
September 25, 2025
Protect Your Data Across Its Lifecycle with IBM Guardium
IBM's Bob O'Connor and Triad's Kristin Rydland discuss intensifying data security challenges in a multi-cloud and AI-driven world. They highlight IBM Guardium as a unified solution for data discovery, security, and compliance across all environments, helping organizations of all sizes protect their most valuable asset: data.
August 5, 2025
Building Trust in Tech
AI isn’t just transforming technology—it’s redefining how the public sector operates. But without trust, transparency, and governance, even the most advanced tools can become liabilities. In this exclusive panel discussion, top experts dissect the realities of AI adoption, from cutting through hype to delivering real-world value for agencies and citizens alike.
June 17, 2025
Modernization of Your Asset Management Strategy
Learn why updating your asset management strategy is essential. This expert-led panel discussion explores the mindsets organizations need to stay competitive, reduce operational risk, and drive smarter decision-making. Practical insights, real-world examples, and tools to help you move forward with confidence.
May 13, 2025
12 Ways AI Can Optimize Your Business Operations
Explore how AI is transforming the way organizations operate. In this session, industry leaders, Melanie Gilbert and Deborah Walker, share actionable strategies to streamline workflows, improve decision-making, and boost efficiency across departments. A must-watch for teams looking to harness AI for real-world business impact.
May 13, 2025