You Can’t Do It Alone: Mental Health in Cybersecurity Teams

In this episode, Triad hosts Jessica Lidh and Kristin Rydland welcome Chelsea Bryan, a cybersecurity analyst, for a conversation about a topic rarely discussed openly: the mental health and wellness of cybersecurity and IT teams. Chelsea shares her personal journey from burnout to balance, describing the relentless pressure of working in a Security Operations Center (SOC) where alerts never stop and the stakes are high. She explains why cybersecurity is a “team sport” that requires trust, honest communication, and strong leadership—especially during incident response. Chelsea challenges the outdated stereotype of the solitary IT professional, arguing that today’s most successful security teams are built on collaboration, vulnerability, and mutual support. She also offers practical advice for building community both inside and outside organizations, from mentorship programs and Toastmasters to local Meetup groups and even starting your own group if one doesn’t exist. Her core message is powerful: you cannot protect your organization alone, and prioritizing human connection is not optional—it’s essential for sustainability, growth, and avoiding burnout.

Relevant Insights

Chelsea Bryan is a Cybersecurity Analyst who believes cybersecurity is about more than just technology; it’s about people. In her role, she investigates threats, responds to incidents, and works to strengthen security in an environment where attackers are constantly evolving.

She is currently pursuing her M.B.A. in Information Resources Management and holds the SANS GSEC certification. Outside the SOC, Chelsea is passionate about mentoring aspiring cybersecurity professionals, helping them navigate certifications, career transitions, and the often-intimidating path into the field.

Chelsea is also an active speaker in the cybersecurity community, sharing lessons from her own career and advocating for stronger security through connection, mentorship, and collaboration. She has presented at conferences including ACCS-VA and RVAsec, where she has spoken about cybersecurity careers, mentorship, and the critical role people play in building resilient security programs.

What You’ll Learn in This Podcast:

  • Why cybersecurity and SOC analysts experience stress comparable to air traffic controllers and first responders
  • How the pressure of endless alerts and high-stakes decisions can lead to burnout—and what that feels like firsthand
  • Why Chelsea nearly walked away from technology entirely—and what brought her back
  • How the stereotype of the solitary IT professional is outdated; today’s cybersecurity is a “team sport”
  • Why trust and honest communication are the foundation of an effective incident response team
  • The importance of having one strong leader during chaotic incidents to divide and conquer without duplicating work
  • How to create psychological safety so team members can admit “I don’t know” without fear
  • Practical ways to build community: mentorship programs, Toastmasters, local Meetup groups, and even starting your own group
  • Why Chelsea started a women in cybersecurity group in Richmond when she couldn’t find one
  • How investing in human connection at work pays back tenfold in positivity, growth, and sustainability
  • The importance of the first five minutes of any meeting—and why “fluff” conversations are actually essential for mental wellness
  • Why continuous learning and growth are non-negotiable in IT—and how to make time for them
  • A real-world incident response story involving ransomware, raw Windows logs, and collaboration with the FBI

Learning Burnout the Hard Way—and Finding a Way Back:

“There’s forever alerts coming in, and if you don’t set boundaries for yourself and balance your day, workday, morning, your time afterwards, you absolutely will get burnt out, and that is something that I faced really heavy, where I wanted to just give up my love for technology, and move in the middle of the woods, or be a barista somewhere, have a calm, wonderful day… But there is that passion for the topic, so it did take some learning and figuring out what worked for me, and once I did that, I started to see people around me asking, how do you handle this stress? …it is not something that you just wake up knowing how to do. It forever takes growth and looking into yourself.”

Cybersecurity Is a Team Sport:

“Being a cybersecurity analyst, SOC analyst, You are almost just like an air traffic controller or a first responder. These alerts are coming in, and you have to make that decision of how to escalate or remediate… It takes a lot of work, and sometimes that is not a decision you can make alone. So you have to be able to communicate with your team… you have to feel comfortable admitting that you don’t know the answer to something. Often in cybersecurity, you can’t know the answer to everything… it’s a team sport now… They know you can learn a technical skill. What they can’t teach you is how to be a team player, and that’s the type of person that is going to be successful in a cybersecurity role.”

Imposter Syndrome and the Courage to Say “I Don’t Know”

“It can be difficult to grasp that imposter syndrome of not knowing everything, and it takes years into the field to then become okay with that, and it was kind of my own experience… seeing everyone around me so knowledgeable, and feeling like, wow, I’m not even qualified to be in this room right now. But that was not the case… no matter where you are in your career in cybersecurity or technology, it’s ever evolving. So being okay with not knowing the answer was something of a growth for me.”

Find Your People—or Start Your Own Group:

“Cybersecurity is much more than just protecting an organization from getting sued… there’s a whole hobby out there, there’s this whole universe, and those communities already exist. So, by just doing a little search to find which community you might fit well in, and putting yourself out there… I am a woman in cybersecurity, and I meet so many amazing, intelligent people, but I wanted more in my Richmond community. I wanted to interact with more women in my community, and I couldn’t find one in Richmond, and so I tried to start one… it just takes a little bit of time and energy out of your daily life to then create something that adds so much positivity and value back to you.”

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