BoxAI
Box AI is a suite of tools that brings advanced generative AI directly into your content cloud, allowing you to work smarter with the information you already store — securely and without moving data to external tools. By analyzing content within existing files, Box AI helps users quickly understand complex documents, surface insights, create new content, and improve decision-making across departments. Because it’s built on Box’s enterprise-grade security, privacy, and permissions model, you can safely apply modern AI models while keeping sensitive information protected.
Features include:
- Box AI Foundation Agents: AI agents using reasoning to turn unstructured data into actionable insight, automating work and accelerating decisions while keeping sensitive content protected
- Box AI Search Agent: This agent uses natural language understanding to surface the right information in context — whether it’s helping procurement staff quickly pinpoint terms in vendor contracts or enabling employees to pull policies, case files, or regulations needed to serve your citizens
- Box AI Research Agent: This agent synthesizes information from multiple documents to provide clear, informed answers to complex queries
Box Automate — Coming soon!
Box Automate brings truly agentic workflow automation to you by combining AI-driven intelligence with a no-code, drag-and-drop builder. It allows customers to streamline complex, content-heavy processes without relying on disconnected tools or custom development. With the ability to orchestrate tasks across teams, extract key data directly inside workflows, and even deploy custom AI agents, Box Automate helps your teams work with greater accuracy.
Key features include:
- Agentic triggers and outcomes for intelligent, AI-guided decisions
- Automated data extraction to instantly turn documents into structured information
- Drag-and-drop workflow builder for no-code process design
- Conditional branching and parallel routing to support complex government workflows
- Extensibility via APIs and SDKs for integration with existing systems
- Native content automation including Box Forms, Box Doc Gen, and Box Sign for e-signatures
- Workflow collaboration and versioning to keep teams aligned
- Detailed reporting and insights for monitoring and optimization
Box Extract — Coming soon!
Box Extract transforms your unstructured documents into structured, reliable data right within your secure content cloud. Using advanced AI agents, Box Extract interprets complex files at scale, eliminates manual data entry, and enriches content with metadata that drives faster decisions and more efficient workflows across existing systems.
Key features include:
- Standard Extract Agent for high-volume extraction of basic fields like names, dates, numbers, and OCR text
- Enhanced Extract Agent for complex fields, risky clauses, long documents, tables, and non-standard layouts
- AI-recommended metadata templates that accelerate onboarding for common document types
- Automatic extraction on designated folders to scale processing across departments
- Custom extract agents with configurable fields, prompts, and extraction rules
- Confidence scoring and testing tools to review and improve extraction accuracy
- Automated AI refinement that learns from user corrections
- APIs for third-party systems to send extracted data into platforms like Salesforce, Snowflake, Databricks, and more
Box Shield Pro – Recently launched!
Box Shield Pro brings AI-powered protection to your content cloud, automatically classifying sensitive files, interpreting threats, and detecting ransomware activity in real time. By embedding security directly into content workflows and AI operations, it helps you strengthen your defenses and respond to risks faster, while maintaining the strict security and compliance standards you rely on.
