Bringing the Needle in the Haystack to You: How Modern CIOs Manage Complexity

In this episode, Tom Andriola—Field CIO at Dynatrace and former CIO at UC and Philips Healthcare—joins Triad to discuss how modern CIOs are navigating the AI revolution. He shares why strategy is a fluid conversation, not a rigid process, introduces the concept of a “bimodal workforce” (humans + AI agents), and explains how Dynatrace helps organizations move from firefighting to proactive problem-solving. His core message: AI won’t take your job—but someone who knows how to use it better than you might.

The AI Control Tower: How ServiceNow Is Orchestrating Government’s AI Future

In this episode, Barry Ridgway, Vice President of State and Local Government and Education at ServiceNow, joins Triad to discuss how ServiceNow is evolving from a workflow company into the “AI Control Tower for Government.” He shares insights from Knowledge 26, explains how recent acquisitions (ARMIS, VESA, and Moveworks) are helping public sector organizations govern and orchestrate AI across their enterprises, and offers a practical roadmap for meeting agencies where they are—from AI-assisted work to fully autonomous workflows.

Data As Lifeblood: Making AI in BI Work for Your Organization

In this episode, Triad welcomes Craig Colangelo, Senior Solutions Architect at PM Square, to discuss the convergence of analytics and artificial intelligence. Craig explains why tooling matters less than strategy, how natural language chat interfaces are democratizing data access for the 70% of organizations that have traditionally been left out, and why state and local governments may actually benefit from being later adopters. He shares how AI is compressing a century of progress into just a decade—and why the time to get on the bus is now, before it runs you over.

4Matix and The Case for ECM Migration Done Right

In this episode, Triad welcomes David Blackburn of 4Matix, a company that has specialized exclusively in ECM data migration since 2001. David explains how organizations often unknowingly lose control of their data through encryption and third-party hosting, sometimes facing unexpected fees just to retrieve their own documents. He shares why neutral, pure-play migration expertise matters, how to avoid the hidden “skeletons” in legacy systems, and why defensible disposition and auditability are critical. Finally, David offers a powerful question for anyone who has been delaying a migration—and makes the case that starting to plan now is always better than waiting.

Modulating Your AI Strategy for Long-Term Success

Navigating AI in the public sector feels overwhelming—endless vendor pitches, fragmented solutions, and no clear path forward. In this episode, Triad and ModulAIre break down a better way: a focused, four-week planning engagement that replaces homework and guesswork with interactive workshops and a clear, executable roadmap. Learn how to avoid costly missteps, build a scalable foundation, and move forward with confidence—without wasting time or budget.

AI Governance: From Hype to Reality – A Risk-Management Blueprint

This podcast demystifies AI governance by framing it as an extension of classic risk management. Expert Tom Talamantez emphasizes that success starts not with the latest tech, but with foundational steps like clean data and digitized records, and requires mapping every initiative to measurable business and customer KPIs to avoid becoming a statistic in the predicted wave of AI failures.

Box and the Future of Trusted AI in the Public Sector

Brett Conrad, from Box, and Triad Technology Partners explore how government agencies are transitioning from AI hype to real-world production in 2026. By leveraging Box’s secure, FedRAMP-authorized platform, the strategy focuses on breaking down data silos to provide the necessary “context” for AI. The discussion highlights a model-neutral approach and the use of pre-built AI agents to help public sector leaders de-risk innovation and scale modernization through manageable, high-impact “micro-efforts.”

Making Sense of Advanced Technology: Quantum Computing and IBM watsonx in the IBM Innovation Studio

IBM’s Harry Munroe explains quantum computing as a new problem-solving paradigm, not just a faster computer. He details how the IBM Innovation Studio acts as a free-thinking educational space, where clients first define their real-world challenges before any tech is discussed. The podcast highlights IBM’s open-access approach to learning and concludes with an exciting look at the imminent “quantum advantage”—the moment quantum computers will provably outperform classical ones.

Clarity Across Campus: How Observability Powers Student and Faculty Success

This podcast clarifies how true observability goes beyond simple monitoring to act like a doctor for your IT systems, providing precise diagnoses and solutions. Nate Park from Dynatrace explains why this is critical for educational institutions, where system failures or security breaches can directly impact student trust and enrollment. He highlights how an AI-powered observability platform quickly pinpoints the root cause of complex issues, giving IT teams confidence and protecting the institution’s reputation.

The Human Side of AI: Lessons for Public Sector Leaders

Modulaire co-CEO Curren Katz discusses her philosophy for responsible AI adoption, emphasizing that success lies in focusing on clear organizational outcomes and the people served, not just the technology. She advocates for building a governed foundation to avoid “AI debt,” viewing ethics and governance as an accelerator for innovation and trust, especially in the public and education sectors.

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