In this episode, Triad welcomes David Blackburn of 4Matix, a company that has specialized exclusively in ECM data migration since 2001. David explains how organizations often unknowingly lose control of their data through encryption and third-party hosting, sometimes facing unexpected fees just to retrieve their own documents. He shares why neutral, pure-play migration expertise matters, how to avoid the hidden “skeletons” in legacy systems, and why defensible disposition and auditability are critical. Finally, David offers a powerful question for anyone who has been delaying a migration—and makes the case that starting to plan now is always better than waiting.