Bringing the Needle in the Haystack to You: How Modern CIOs Manage Complexity

In this episode, Tom Andriola—Field CIO at Dynatrace and former CIO at UC and Philips Healthcare—joins Triad to discuss how modern CIOs are navigating the AI revolution. He shares why strategy is a fluid conversation, not a rigid process, introduces the concept of a “bimodal workforce” (humans + AI agents), and explains how Dynatrace helps organizations move from firefighting to proactive problem-solving. His core message: AI won’t take your job—but someone who knows how to use it better than you might.

The AI Control Tower: How ServiceNow Is Orchestrating Government’s AI Future

In this episode, Barry Ridgway, Vice President of State and Local Government and Education at ServiceNow, joins Triad to discuss how ServiceNow is evolving from a workflow company into the “AI Control Tower for Government.” He shares insights from Knowledge 26, explains how recent acquisitions (ARMIS, VESA, and Moveworks) are helping public sector organizations govern and orchestrate AI across their enterprises, and offers a practical roadmap for meeting agencies where they are—from AI-assisted work to fully autonomous workflows.

Predictive vs. Reactive: Modernizing Enterprise Asset Management with IBM Maximo

Can a single platform help public sector organizations manage real estate, maintenance, capital projects, and aging infrastructure—all while doing more with less? In this episode, IBM’s Traves Peterson and eCIFM’s Greg Ambrose join Triad to explore how IBM Maximo Application Suite delivers exactly that. They discuss the power of consolidating siloed systems, the shift from reactive to predictive maintenance, quick wins for small municipalities, and how AI is already being woven into everyday asset management.

Modernization of Your Asset Management Strategy

Learn why updating your asset management strategy is essential. This expert-led panel discussion explores the mindsets organizations need to stay competitive, reduce operational risk, and drive smarter decision-making. Practical insights, real-world examples, and tools to help you move forward with confidence.

12 Ways AI Can Optimize Your Business Operations

Explore how AI is transforming the way organizations operate. In this session, industry leaders, Melanie Gilbert and Deborah Walker, share actionable strategies to streamline workflows, improve decision-making, and boost efficiency across departments. A must-watch for teams looking to harness AI for real-world business impact.

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